
New Subscriber FAQs

On Your Computer
Log in with your username and password at StudyGateway.com. You'll know you're logged in if the sessions do not have a padlock in the corner. For a quick tutorial on how to log in and get started, watch this video.
How to Log In and Get Started

On Your Smartphone or Tablet
Download the free Study Gateway app for your iOS or Android device.
For help with logging into the iOS app, CLICK HERE.
For help with logging into the Android app, CLICK HERE.
If the app is not available in your country, rotate your phone or tablet to landscape mode to access the controls and log into Study Gateway from your browser.

On Your TV
Option 1: Roku - Watch the Study Gateway Channel
Option 2: Amazon Fire TV - Watch the Study Gateway Channel
Option 3: Apple TV - Watch by mirroring your screen through an Apple TV device
Option 4: Android TV - Watch the Study Gateway app on your Android TV
Option 5: Chromecast - Watch by casting to your TV from your Android device
Option 6: HDMI - Link your laptop to your TV with an HDMI cable

Quick Tutorials and Tips for Using Study Gateway
How to Find a Video
How to Share a Video
How to Use "My List"
Download a Video
Questions about logging in and getting started
Questions about watching videos with others
Question about my inbox!
Any other questions? Contact our helpful Customer Support Team
Monday through Friday - 8am to 5pm EST - 800-727-3480
or submit your question online.